At some point over the last eight months or so, I began making a conscientious effort to eliminate using the word “just” in work emails and conversations. This decision came…
Communicating in tough times
We recently helped a company navigate employee communications about a planned merger with another company. When the CEO contacted us, he said he had scheduled a town hall to meet…
Preparing for Insta-reactions to your redesign
Over the last week, the major buzz on social media has been the unveiling of Instagram’s new icon and app design. Immediately, users of the popular photo-sharing service shouted their…
How much is too much?
Like many other consumers of social media, I’ve cringed many times because of meme overload, the over-sharing of personal information and picture after picture of babies, dogs and food. Consequently,…
Show, don’t tell
In a speech this week at the F8 developer conference, CEO Mark Zuckerberg outlined Facebook’s 10-year plan to impact the way people interact with each other and brands. Running through…