About a week ago, my colleague Ariel and I attended BlogHer ’12, an annual two-day gathering of 5000+ bloggers, most of whom (as the name suggests) are female. It was…
Didn’t they cover this in customer service 101?
After my third (and progressively worse) bad customer service experience yesterday, I felt compelled to write a post about it. These weren’t complex situations, so I am left wondering why…
Meeting a music legend: all in a day’s work
Yesterday, I had the opportunity to attend a fundraiser at Father Martin’s Ashley, an addiction treatment center we’ve represented for several years. Among the highlights of the 5th Annual Women…
It worked in New York, but will it play in Peoria?
When we were retained by UJA Federation of New York last spring to rethink the way Jewish Community Center summer day camp is marketed on Long Island, I had no…
Dear Hoboken: I’m leaving you
Dear Hoboken, When I met you almost exactly 12 years ago, I had no idea how long our affair would last. I was single, 28 and considering a job in…