I stumbled upon Susan Spencer-Wendel’s memoir “Until I Say Goodbye” while browsing new bestsellers on my iPad, to see if there was something to tide me over until my next book club…
RoseComm reacts to Hurricane Sandy
Dear Friends of RoseComm, As I am sure you’ve seen in the news, Hurricane Sandy devastated Hoboken, NJ, where our office is located. I am writing to give you an…
Yes, the government did help me build my business
When I learned about President Obama saying that entrepreneurs don’t build businesses on their own, I was floored. I was in the process of interviewing a new client who happens…
BlogHer ’12 – what a difference six years make
About a week ago, my colleague Ariel and I attended BlogHer ’12, an annual two-day gathering of 5000+ bloggers, most of whom (as the name suggests) are female. It was…
Didn’t they cover this in customer service 101?
After my third (and progressively worse) bad customer service experience yesterday, I felt compelled to write a post about it. These weren’t complex situations, so I am left wondering why…