I’m fairly certain all types of professionals need to conduct follow-up. From physicians checking in with patients after surgery and teachers calling parents after an incident to project managers connecting…
Today I received an email in which my C-level client contact referred to himself in the third person as a “yahoo”. Last week, another client sent me a note where…
It seems that everyone is in an unspoken race to get more done faster. We’re increasingly impatient and in our efforts to rush, we miss so much. This dawned on…
At some point over the last eight months or so, I began making a conscientious effort to eliminate using the word “just” in work emails and conversations. This decision came…
Last week I read about Boom Technology’s plans to bring supersonic passenger travel back to the masses. The company’s design for a 40-seat plane that can fly 1,451 mph means…
